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From Disrupting Experiences to Disrupting Markets
20 Mar 2019 at 12:00am
How can e-commerce stay competitive in today’s landscape while envisioning a digital future?
The blazing speed of digital transformation is commanding action by e-commerce businesses. There is a viable danger of not keeping up with emerging technologies, and, more importantly, visionary ones.
This e-book demonstrates why advanced companies must push the boundaries of digital transformation.
This e-book will:
Explore how e-commerce can stay ahead in today’s digital landscape Offer a practical application of Forrester’s digital maturity model Showcase how software you rely on should be envisioning the future
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Mobile E-Commerce Experience
20 Mar 2019 at 12:00am
Shopping on mobile devices makes up 27% of e-commerce. Is your mobile search optimized for conversion?
The on-the-go capacity of mobile devices can help your objectives, but it also brings along limitations. The search experience, in particular, is essential to navigating on mobile. Unfortunately, it’s hard to get right, both in terms of design and functionality.
This e-book looks at some common problems that search on mobile will pose and the best ways to approach them.
Included in this e-book:
How to work around the physical limitations that a mobile device poses Designing the mobile experience to support both beauty and functional navigation Optimizing the search screen and the results page to facilitate seamless user experience
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Stop & Shop Reduces Energy Consumption and Uses Data to Improve Customer Expe...
20 Mar 2019 at 12:00am
Since entering the U.S. market in 1970, Ahold has grown to become one of the country’s most significant retail groups. The company serves millions of customers each week in nearly 2,000 stores and distribution centers across 23 states.
To drive energy efficiency in its stores, Stop & Shop made the decision to implement LEDs, realizing tremendous energy savings as a result.
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Optimizing the Retail Store with Computer Vision and IoT
20 Mar 2019 at 12:00am
Retailers are facing many challenges today: understanding their customers, dealing with new competitors in the retail market, and delivering the right store environment to increasingly finnicky customers.
Current, powered by GE and Motionloft are working together to solve these problems. This effort starts by leveraging an IoT infrastructure that weaves together sensor data and new computer vision capabilities to sense and respond in real time to understand customer engagement, optimize merchandise and the store footprint, and improve operational performance.
Join us for the webinar to learn:
The state of the retail industry today How retailers are implementing advanced sensor data and computer vision capabilities to transform their business What types of data and insights your store can gain from Motionloft and Current
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Is Your Store Design Smart?
20 Mar 2019 at 12:00am
As supermarket operators seek to defend against the increasing threat of online grocery and meal delivery, offering a rewarding in-store experience for shoppers has never been more important.
Smart store design that showcases fresh meat, produce, prepared foods and other points of differentiation can help engage shoppers and drive store visits.
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Role of AI in the Ecommerce Customer Journey
18 Mar 2019 at 12:00am
You will learn about how ecommerce companies can further personalize and improve the customer journey, and design the role of AI in Customer Experience. We’ll also provide an in-depth case study on ecommerce giant Alibaba’s use of AI, and run through the benefits and pitfalls of AI.
This ebook will help you understand the following:
The significance of AI in the ecommerce industry Personalizing the customer journey with AI Designing the role of AI in customer experience How ecommerce can use AI to improve the customer journey Role of AI in the ecommerce customer funnel Current pitfalls of AI in the customer experience Additionally, this ebook will also talk about how major ecommerce industry leaders like Uber, Alibaba, Spotify and Netflix use AI.
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Decoding Consumer Needs for Health & Beauty Brands
15 Mar 2019 at 12:00am
Consumer spending on health and beauty products is shifting online faster than in nearly every other category. Decoding the needs of digital consumers to deliver the personal experiences they crave is one of the greatest challenges in the industry.
This E-Book explores:
the critical purchasing decisions influencers, why brands have to offer proactive assistance and guidance, how AI-powered digital assistants help brands understand consumers’ needs, and examples of how brands are capitalizing on digital assistants to give their brands a competitive edge in the marketplace.
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How Consumer Electronics Brands Are Shifting Strategies to Compete in The Eng...
14 Mar 2019 at 12:00am
To win the battle for customers, consumer electronics brands have to engage consumers on a personal level based on a deeper understanding of their needs, habits, feelings and purchase motivations.
Download this whitepaper to learn which strategies consumer electronic brands execute to better engage with today’s consumers in order to drive brand preference, sales and loyalty.
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Crossover Businesses
13 Mar 2019 at 12:00am
In this white paper, we explore what happens when a business crosses over to become a combination manufacturer, wholesaler, and retailer?how it impacts partnerships, services, revenue models, and the business?s system requirements.
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Consistency is Key: How to Provide the Same Customer Experience Across Multip...
13 Mar 2019 at 12:00am
Here, we will take a close look at one of the key elements required when embarking on the mission to improve the customer experience—a consistent approach to assist and ease the customer through the entire process.
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