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How Omnichannel Improves Brand Experience for Your Customers
21 Nov 2019 at 12:00am
Store, social and ecommerce channels each have their strengths when it comes to customer engagement. And there’s a common thread that runs through each – the need for outstanding customer service. Aligning customer service with the experience you want customers to have with your brand pays off. There’s a clear correlation between satisfaction with customer service and customer loyalty.
Read this whitepaper to learn how order management has become the backbone of omnichannel customer service, offering all the functional services that can play into any channel—from inventory and customer visibility to payment, settlement, fulfillment, sales posting, refunds, and exchanges.
Consumer Goods and Retail Leaders Accelerate Innovation with Fast and Secure ...
19 Nov 2019 at 12:50pm
Read the booklet to discover how:
• Clorox can now refresh provision and refresh data for their ERP system in a matter of hours, not weeks
• Developers at StubHub moved from monthly to daily releases
• Belkin drastically reduced the time to identify and protect sensitive information in data with automating profiling and masking
How To Avoid Non-Payment
15 Nov 2019 at 8:35am
Solving this challenge is key. Several high-profile bankruptcies are making the news, particularly in the retail industry as companies struggle to keep pace with the reality of customers that do not pay their invoices. Just this year, notable names like the Sports Authority, Eastern Mountain Sports and The Limited all made news with their official bankruptcy filings. But even growing companies are not exempt from the risk; paradoxically, rapidlygrowing businesses are often more susceptible to bankruptcy. If their cash flow isn’t tightly managed, their expenses can accelerate faster than their accounts receivable (A/R) are paid.
The Future of Retail
15 Nov 2019 at 4:20am
In the retail industry, staying relevant doesn’t just mean having the newest fashion in house or keeping your store stocked with the best sellers. New eCommerce trends have forced retailers to focus on their operations — to meet new labor compliance standards and retain tech-savvy employees.
That means you need to stay a step ahead in terms of technology trends, market demands, and administrative requirements. Check out the eBook to learn: How to meet the needs of a modern retail workforce How to minimize administrative and regulatory pain points as your business scales How to get the most of your employees’ skill sets to increase employee engagement
Agile-First Commerce -- Speed and Flexibility in The Age Of Lofty Customer Ex...
15 Nov 2019 at 12:00am
Customer’s expectations are skyrocketing; at every touchpoint they expect personal, relevant service. Yet, keeping up with customer expectations is a real challenge for most organizations. Today, the primary device is mobile, but tomorrow, who knows what technology it will be. How to design an ‘agility-first’ commerce system Tips for integrating ecommerce competencies for every point of interaction How to build a compelling mobile experience
The answer for many organizations is to design commerce systems with an ‘agility-first’ mindset. Agility-first commerce, also known as headless commerce, recognizes that the status quo is constantly changing; commerce will be embedded into a variety of touchpoints and devices, all the while anticipating modifications for the future. Agility-First Commerce separates the user experience from the back-end of e-commerce services, by storing, managing, and delivering content with a separated front-end delivery layer. This commerce architecture is more important than ever, due to increasing lofty consumer expectations.
Join Argyle Executive Forum, in partnership with SAP, as we discuss what it takes to build compelling mobile experiences for customers, how to architect in agility to your customer experience, and how to futureproof commerce capabilities.
In this webinar, you will learn:
Cloud Computing Security Risks: What you Need to Know to Effectively Protect ...
15 Nov 2019 at 12:00am
Data Security is at the top of the mind for every company across all industries. Keeping your company’s information secure is high priority. Many companies have adopted a cloud base model and this new way of housing information comes with new risks at various levels of the process. Having a clear understanding of the need for intent-based ways to secure your information is paramount. The concept of intent-based security allows you to drill down to the application level to ensure that you are safeguarding your information. Real World Risks and how to avoid falling prey. How to ensure that your service provider will enforce your privacy guidelines. Safeguarding your information at every level of the cloud process down to the application level. As technology evolves ensuring that your security methods and tools evolve to meet the new demands
Join Argyle Executive Forum in partnership with Twistlock as we bring together leading CIOs and senior IT executives across industries to discuss best practices in cloud and data security. Key topics we’ll discuss include:
Creating a Security Champion Program
15 Nov 2019 at 12:00am
One of the most powerful things an organization can do to improve its security posture is to cultivate security-mindedness in its developers. Security and development teams often feel at odds with one another and yet they share a common goal: to put quality code into production. Bringing these teams into closer contact gives them a deeper understanding of each other’s pressures, priorities, and processes. By designing applications with security in mind, and finding and fixing flaws early in the software development lifecycle, developers both lighten the burden on the security team and reduce unplanned work for themselves down the road. How an interested developer—given the right direction, encouragement, and tools—can become an effective security champion How security champions advocate for security as a non-negotiable component of code quality and in turn foster security-mindedness in their peers How to effectively amplify security knowledge across the organization
Join Argyle, in partnership with Veracode for our 2019 CIO/CISO Virtual Event: Creating a Security Champion Program to learn how to identify the right developers for the security champion role and how to best train and support them over time.
In this webinar, we’ll discuss:
The 2019 Ultimate Retail Kit - 2019 Kit
14 Nov 2019 at 7:50am
The 2019 Ultimate Retail Kit brings together the latest in information, coverage of important developments, and expert commentary to help with your Retail related decisions.
The following kit contents will help you get the most out of your Retail research:The Definitive Guide to Multi-Cloud ManagementBeyond The Hype - How Marketers Can Capitalize on AIThe Benefits of Solar & Energy Storage?
The Specialty Retailer's Guide to Empowering Associates with Android Mobile D...
11 Nov 2019 at 12:05pm
What's Inside the eBook? 5 Key Areas Where Mobile Improves Retail Why Android? Android vs. Microsoft & Apple Who Can Help You Move Fast to Android?
3 Fundamentals of Data-Driven Marketing in Retail
5 Nov 2019 at 12:00am
How many industries are as competitive, fast-growing and have sky-high expectations for seamless customer experience as retail?
It has never been more important to stand out in the retail market - and making the most of a data-driven approach is a crucial differentiating factor in a growing and competitive market.
But though 82% of businesses say data is a key investment area, brands still struggle to make sense of the data heading their way.
Retail brands can take control of data with 3 simple fundamentals. Outlining actionable steps to data-driven success, this Acxiom and Savanta report collates insight from 250 senior marketers, data influencers and decision-makers. Understand 3 fundamentals every data-driven marketer should do to achieve a truly data first marketing strategy Obtain key insights and statistics on the state of data-driven marketing in Retail Gain actionable steps to a truly data-driven approach, for competitive success, seamless customer experiences, greater trust and long-term loyalty
Download the report now to deliver the data-driven marketing your customers expect and deserve.